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Ordered a bread maker and a wine aerator from Oster. Never received the wine aerator, and the bread maker was an old floor model (even the box said "floor model") which was missing several parts and the bread bucket was rusted to the unit so that it could not be...
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2.1
I didn't like
  • Defective products lack of customer service
#1188606
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I called about a defective product. I emailed the receipt and photos of the product. When you call on the phone you go threw a series of messages only to get a message they are busy call back later. I've tried getting threw on different days and times. Out of appx. 20...
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1.0
#1181571
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I first waited 13 minutes to speak to a customer service person. When I finally did get some one on the phone, Connie (Orlando Florida) was not interested in all in my wait and when I asked to speak to a supervisor, she said I would have to wait another 20 minutes. She...
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#1172644
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After one year toaster oven dial did not work called and they said return oven. We did and they sent a new one. Now it is one year later and the warranty is up. The toaster oven does not work again and there is nothing I can do. Will not ever buy and Oster product...
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2.2
#1156497
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Oster - Overcharged

I ordered an item on Black Friday. I used the code that would get me a discount. The Oster website accepted the code and showed me the discount price. I placed the order. But the confirmation email showed no discount, and I was charged a higher price. The company hangs up on people calling their customer service line.
1.0
Details
Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Warranty
Website
#1137970
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Oster - Replacement

Can you call my mother at 817 323 4583 she will explain what happen to the oster oven she purchase. I believe was last year. One of the handel went to hot and crack she try to hold it down went she try to move it the oven from were it was the handel went to hot on the side and crack he cannot holder and fold down everything went in the floor and the oven crack open and broke
#1123380
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Oster - Coffee maker doesn't work

It lights up but it won't turn on and off in time won't change
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1116461
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I called for a complain regarding the appliance that I bought. First customer agent kept asking me about my name and address and city 5times not to mention kept saying she has a terrible headache. She said she will send me email confirmation which did not went through...
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#948346
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Oster Skillet Review

The skillet sticks badly , started sticking after the second time of using , i will never buy another osyster skillet ,thirty dollars wasted !!!!
#685790
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I ordered an Oster 20 Qt Self-basting Oven Roaster. We looked high and low for a stainless steel item like this. I ordered two day delivery. The confirming email I received from Oster showed that the ordered item had been cancelled and a smaller, less capable item had...
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3.0
I didn't like
  • Switching products denying blame
#574321
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